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Horizon claims they treat their cows well

Dear John,

You have said that Horizon, the dairy company selling organic products, does not really live up to it's image at all. I wrote a letter to Horizon saying what I had been told and chastising them for their treatment of the herd. I received a letter in response from Horizon stating exactly the contrary! According to Horizon, the cows are free to come and go into the sunny pastures and that they are kept inside only long enough to be milked. I was given a fairly complete accounting of their feed etc. Here's what they wrote:

"Thanks for contacting Horizon Organic. We appreciate you taking the time to do so. In response to your email, Horizon Organic cows are fed certified organic feed and fresh water. Although we do not include "outside grass" as a standard part of their diets, the cows certainly may graze on grasses while outside. Their diet is formulated by veterinarians and consists of a highly specialized blend of grain, silage and vitamins that is certified organic, keeping them strong and healthy. The silage is fermented making it sweeter and easier to digest. The cows have access to fresh air and exercise at all times. Depending on the time of year, whether it is cold or snowy or rainy or terribly hot, the cows may choose to stay indoors or undercover. They are milked three times per day to relieve the pressure build-up in the udder. Each milking takes approximately 3 to 5 minutes. When the milking is done, the machinery automatically comes off, and they are lead out of the milking parlor. Therefore, total time in the milking parlor is approximately 15 minutes per 24-hour period. Thanks again for writing to us and please feel free to do so in the future. Sincerely, Consumer Services"
My question: Whom should I believe?

Robert

Dear Robert,

Thank you for your letter. You can, of course, believe anyone you wish to.

I would point out, however, that the statement by Horizon Consumer Services is misleading on several counts.

For example, you are told, "Although we do not include 'outside grass' as a standard part of their diets, the cows certainly may graze on grasses while outside." This is misleading, because Horizon cows are typically kept in dry feedlots where there is little if any grass. They "may" graze on grass in the sense that they are allowed to if there is any there, but the reality is that typically there is none.

Similarly, the Horizon Consumer Services statement that, "The cows have access to...exercise at all times" is also misleading. The amount of exercise the cows can get in these fenced drylots is less than implied.

The extent to which the statement you have received from Horizon Consumer Services is PR can perhaps be seen most obviously when they tell you that the cows "are milked three times per day to relieve the pressure build-up in the udder." Actually, they are milked three times a day in order to obtain their milk for commercial sale. The implication that this is done out of concern for the welfare of the cows is absurd. If concern for the animals was the determining factor, they would not have had their calves taken from them, and their calves would get their milk and quite happily take care of any "pressure build-up in the udder."

By the way, if you search the Horizon Dairy website for words like "grass," "graze," and "grazing," you will find these words do not ever appear anywhere on the entire site. There is, however, a great deal made of the enormous maze in the shape of a "happy cow."

Thanks for your interest in the welfare of animals.

John

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